Paula Cambronero was studying public relations at a Costa Rican college when she landed her first real job working for a U.S. government contractor. But it wasn't to write press releases.

As part of a program shrouded in secrecy to build a "Cuban Twitter" on the Communist-governed island, Cambronero profiled Cuban cellphone users, categorizing them as "pro-revolution," ''apolitical" or "anti-revolutionary."...

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